Shipping Policy

Last updated: October 8, 2026

This policy applies to orders placed on getdonttrip.com. Don't Trip orders are fulfilled and shipped by PureDozo, our official distributor.

Where we ship

United States addresses only, to adults 21+. We do not ship internationally. We do not ship to Louisiana or Wyoming. If we can't ship to your address, checkout tells you before you pay.

Carriers

Orders ship from the United States via USPS or UPS, chosen by destination and package size. Every shipment has a tracking number. Orders go out in a plain, unmarked box.

Processing time

Orders are processed within 1–2 business days of purchase. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed after 2:00 PM Pacific Time, on weekends or on holidays are processed the next business day. During busy periods processing can take longer; we'll say so on the site or at checkout.

Delivery time (after your order ships)

• Standard Shipping (USPS / UPS Ground): 5–8 business days
• Tracked & Fast Shipping: 3–4 business days

Delivery times are estimates. Weather, destination and carrier delays are outside our control.

Shipping cost

Standard $6.95. Tracked & Fast $9.99. Free Standard shipping on orders over $75. The cost for your order is shown in US dollars before you pay.

Tracking

When your order ships, you get an email with the carrier and tracking number.

Shipping address

Please enter a complete, accurate address. Because of age verification, the address can't be changed after you place the order. We're not responsible for packages delivered to an incorrect address you provided.

Lost, damaged or wrong item

If your order arrives damaged, has the wrong item, or hasn't arrived within 3 business days after the carrier's estimated delivery date, email support@getdonttrip.com within 5 days with your order number and photos of the packaging and products. We'll work with the carrier to fix it.

Questions

support@getdonttrip.com